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Handling data security when working with AI is a design choise. And if you do it wrong, it'll go bad. Very bad.

From suggested replies to full autonomous support - across email, live chat, and social media, in any language, 24/7. Here's what we built and how it works.

I spend less time writing code than I did a year ago. Not because I've stepped back, but because AI does the line-by-line work now. The same shift is coming to customer service.

In February alone, Signe and Daniel closed 20 deals and booked 40+ meetings. They'd been at Herodesk for less than two months.

With the latest models, three developers can deliver what would have taken ten a few years ago. That doesn't mean we need fewer engineers. It means we need better ones.